It sure makes you feel good when you get a compliment!

Below is a selection of comments from our web customers. These are completely unsolicited and, for that, all the more appreciated.

Despite the rigours of our postal service and the trials of carriers, it seems that the goods get through more times than not. It is our policy to ship all orders on the same day whenever possible and often delivery takes place on the next working day.

Whenever difficulties do arise, we try to keep customers informed.

Here's what our customers say about us:

"I made an order on your site yesterday 2.30, and it was delivered this morning!!!!!! Thanks a lot guys, I really didn't expect that. My girl woke me up saying I have a box delivered from you, and that was just a super surprising and awesome wakening.
Cheers again,
Wish you damn good summer, "
Brano

"I wanted to thank you for your first rate customer service.  I was delighted to receive my North Face fleece today after you were able to sort out my querrie (sic) for me so promptly yesterday and process my order."

"I am just confirming receipt of my jacket.  I ordered it a couple of days ago and can't believe how quickly I received it.  

Would you please add me to your mailing list as now I have found you, I would love to hear of all your special offers and news.  

Many thanks for such a brilliant service.  Will certainly recommend you to my friends".  

"Hi,

 Just would like to say thank you very much for the parcel & service you provide.

Absolutely great service and an amazing gadget at a very good price.

"Hi Phil,

Just to let you know I received the tent this morning and it looks great!  Thanks for the speedy service! I will recommend you to my friends!

"Hi Phil,

Received skis, bag and poles last week, and am really impressed with the gear, many thanks for your help. The "Scott" poles are great and i fancy a pair for myself. I am 1m70cm. Do you have any in either a black and/or yellow colour. (I know colour shouldn't be important but you've got to look the part , makes up for my lack of skiing ability !!!)

"Hi, Just wanted to say a big thanks. Ski's arrived today, amazing service.

"Phil, 

Great marathon PB 3:58. Thanks in no small way to SIS

"Just to let you know, in these times of postal strikes, that my order arrived today - and is very nice. So thank you for very much for such good and prompt service.

"Many thanks....it is here! "

"Hi, Just a quick message to say I received my order this evening - thank you for such prompt despatch. "

"That must be a record!

Ordered a jacket at 12.30 one day and it arrives at 4 the next!

I will be using you again (so to speak). 

Enjoy your weekend "